There are two significant points you should consider when comparing us with other

businesses and high street retailers.

We operate under the Distance Selling Regulations which are controlled by the Office of Fair Trading. You may appreciate that this body has enormous power - higher,even than local trading standard operations. Consequently any business operating in the Distance Selling area would not be allowed to trade unless conforming entirely to the DSR regulations. No high street body is required to conform and many mixed operations will escape the scrutiny. You can therefore take great comfort from the knowledge that we have been vetted under the Office of Fair Trading DSR regulations - a guarantee of the highest standards of service.

We are also approved by the banks to accept credit card under the DSR regulations or "customer not present". This ensures that your payment by CREDIT or DEBIT card is completely guaranteed under our agreement with the Streamline Credit card operation owned by the Royal Bank of Scotland. This means in essence that you are completely Guaranteed by your Card issuer who must indemnify you completely if any irregularity occurs. No matter how slight , you are entitled to a full refund if the goods supplied do not meet the standards as described. The streamline agreement also covers any transactions in the whole of Ireland. Contrast this to your rights with a high street or retail park retailer. Once you have signed the credit or debit card voucher you have none of these rights and must rely on the various sale of goods acts which offer only limited redress.

IN SHORT - BUYING FROM AN INTERNET SUPPLIER WHO OPERATES UNDER THE DISTANCE SELLING REGULATIONS AND HAS THE "CUSTOMER NOT PRESENT" AGREEMENT WITH THE CREDIT/DEBIT CARD PROCESSOR MEANS THAT YOU HAVE COMPLETE PEACE OF MIND OTHER RETAILERS CANNOT OFFER.

Brief Facts

We operate a just in time system offering our products purely on the internet. This means we can keep prices low and change our portfolio as products become available or advantageous

We publish our portfolio only on the internet - with 20,000+ products over 100+ sites including 50+ on line shopping sites it is by far the largest bathroom website in the world - indeed no other site is even one tenth the size of our site.

 We operate our own and carrier deliveries throughout the UK and Ireland choosing the best option that suits your needs. Because our operation is so complex we cannot usually offer a delivery time of less than 3 weeks but there are a few exceptions and the Express delivery service has been extended to a wider range of products and areas.

REMEMBER!!! 

Our most important benefit is the GUARANTEE you receive via our 'CREDIT CARD SERVICE' because we only accept CREDIT or DEBIT CARDS on a "cardholder not present" basis the CREDIT CARD ISSUER COMPLETELY GUARANTEES YOUR SALE - WITHOUT RESERVATION. Unlike high street sales where you sign your voucher and sign away your protection - 'cardholder not present' means you have complete confidence in your transaction - INDEED IT IS THE SAFEST WAY TO SHOP.